5 Software Features to Run a Successful Omni-Channel Distribution Business

April 30, 2015

omni-channel-business-managementOmni-channel retailing is exactly as it sounds – a business model in which a company offers its products and services through multiple sales channels including: on-line, bricks and mortar, showrooms, trade-shows, mobile devices, print catalogues, etc.  This model is becoming more popular with many industries, not just those who retail direct to consumer. Even traditional wholesale and distribution companies have started branching out to sell products on-line and in showrooms.  Omni-channel retailing provides businesses the opportunity to reach new target markets and serve a larger group of customers. However, the addition of sales channels increases the complexity of a business, which can make it challenging to find a software system to manage all channels in one database.  This is a where a fully integrated accounting and inventory ERP system comes into play.  An all-in-one solution allows you to gain control and provides insight into all retail and wholesale orders coming from multiple channels.  Although information gets stored in one database, users can still distinguish between type and source of orders.  This eliminates the need to pull information from multiple systems when managing orders, and ensures you always have up-to-date inventory information.  In order to accurately account for all sales channels when searching for new software, look for the following features:

eCommerce Integration

Whether you have your own on-line store, sell through sites like Amazon and eBay, or both, it is important that your back-end software is properly integrated with all your eCommerce stores. Sophisticated two-way integration means data is shared from your back-end system to your on-line store fronts and vice versa in order to properly account for sales and inventory.  Items purchased on-line get reflected in your back-end system for further processing and associated inventory gets allocated for picking. When receiving inventory this information gets entered once, into the back-end system, and pushed on-line. Two-way integration eliminates the need for double entry and ensures information across all systems is up-to-date.

B2B Online Order Portal

B2B eCommerce sites empower customers to place their own orders through a self-service type interface. Providing this sales channel allows for complete control over who purchases from your company through the use of a login.  This option also caters to your customers’ specific needs and business hours without having to hire extra staff to manage this process internally.

Read the rest of this entry »


4 Popular Features to Look for in Wholesale Inventory Software

October 1, 2014

wholesale inventory software

When your business decides to take the crucial step to invest in wholesale inventory software, it is imperative that you make a thoughtful and well-informed decision that satisfies your business’s specific needs. With an abundance of features and customizable options available, achieving this task can sometimes be overwhelming. Although no two companies are exactly the same, there are several popular features that add value to basic inventory software and allow companies to better manage all business operations. These include; landed cost tracking, barcode scanning, sales rep applications, and lot tracking.

Landed Cost Tracking

Landed cost refers to the total cost of an inventoried product, taking into account expenses incurred to collectively purchase, transport, and import goods. Costs accounted for include such items as border fees, duties, taxes, transport costs and insurance, to name a few. Software that effectively manages landed costs has the ability to automatically account for and reconcile the costs mentioned above in order to arrive at the true cost of the goods. This ultimately enables businesses to protect margins and make better purchasing and pricing decisions.

Read the rest of this entry »


Mobile Sales Applications and Other ERP Tools for Sales Reps

July 23, 2014

sales-rep-erp-toolsTraditionally being a sales rep meant going to door to door to sell product, attending trade shows, showing product demos and cold calling prospects in order to meet quotas. Even though modern sales reps may perform some of the same tasks, a successful sales rep will do more than just sell product.  Instead they will work to develop long-term partnerships with their clients, challenging them to implement processes and technology to improve their businesses and achieve their goals. This means sales reps must nurture clients before, after, and during the sale, and establish themselves as an expert in the industry. With social media and the internet, it is more important than ever for sales reps and companies to differentiate their businesses by the service they offer, knowledge they provide and relationships they develop.  Information previously only available to sales reps is now accessible to anyone with access to the internet and today 93% of the buying process starts with an internet search.

“Sales is an outcome, not a goal. It’s a function of doing numerous things right, starting from the moment you target a potential prospect until you finalize the deal.” 

Jill Konrath, Author of the Best Selling Book Snap Selling

As a business owner, it is important to employ the right processes and provide your sales team with the appropriate tools in order to develop these types of partnerships with clients.  Having sales tools that are a part of your back-end ERP system will help sales reps in the field, while still maintaining a single database for other departments in the company.

Read the rest of this entry »


%d bloggers like this: