4 Popular Features to Look for in Wholesale Inventory Software

October 1, 2014

wholesale inventory software

When your business decides to take the crucial step to invest in wholesale inventory software, it is imperative that you make a thoughtful and well-informed decision that satisfies your business’s specific needs. With an abundance of features and customizable options available, achieving this task can sometimes be overwhelming. Although no two companies are exactly the same, there are several popular features that add value to basic inventory software and allow companies to better manage all business operations. These include; landed cost tracking, barcode scanning, sales rep applications, and lot tracking.

Landed Cost Tracking

Landed cost refers to the total cost of an inventoried product, taking into account expenses incurred to collectively purchase, transport, and import goods. Costs accounted for include such items as border fees, duties, taxes, transport costs and insurance, to name a few. Software that effectively manages landed costs has the ability to automatically account for and reconcile the costs mentioned above in order to arrive at the true cost of the goods. This ultimately enables businesses to protect margins and make better purchasing and pricing decisions.

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The Customer is King: 4 ERP Tools for Better Customer Management

August 4, 2014

Customer Relationship ManagementERP software is designed to streamline all aspects of a company’s operations – this includes inventory, accounting, contact management, order entry and processing, warehouse management and everything in-between.  As a wholesale distribution company this allows you to process and ship more orders with fewer people, ultimately achieving the goal of any company; increasing sales while reducing costs.  However, any successful company will know that it takes more than efficient processes to grow sales; it also involves managing customer relationships and keeping customers happy.  The customer is King, and proper ERP software can provide you with tools to better engage your customers while making their lives easier as well.

CRM

An ERP system with an integrated Customer Relationship Management component allows you to keep track of all of your vendor, prospect and customer information in one central database. A strong CRM system lets you input customer data, log field changes and sales rep information, set follow-up dates, maintain a record of verbal and email communication, specify primary contact information and link to any outstanding invoices or quotes. Using a CRM will help your company stay organized and keep customers satisfied, ensuring that any information about customers and prospects is easily accessible with action items clearly displayed.

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Mobile Sales Applications and Other ERP Tools for Sales Reps

July 23, 2014

sales-rep-erp-toolsTraditionally being a sales rep meant going to door to door to sell product, attending trade shows, showing product demos and cold calling prospects in order to meet quotas. Even though modern sales reps may perform some of the same tasks, a successful sales rep will do more than just sell product.  Instead they will work to develop long-term partnerships with their clients, challenging them to implement processes and technology to improve their businesses and achieve their goals. This means sales reps must nurture clients before, after, and during the sale, and establish themselves as an expert in the industry. With social media and the internet, it is more important than ever for sales reps and companies to differentiate their businesses by the service they offer, knowledge they provide and relationships they develop.  Information previously only available to sales reps is now accessible to anyone with access to the internet and today 93% of the buying process starts with an internet search.

“Sales is an outcome, not a goal. It’s a function of doing numerous things right, starting from the moment you target a potential prospect until you finalize the deal.” 

Jill Konrath, Author of the Best Selling Book Snap Selling

As a business owner, it is important to employ the right processes and provide your sales team with the appropriate tools in order to develop these types of partnerships with clients.  Having sales tools that are a part of your back-end ERP system will help sales reps in the field, while still maintaining a single database for other departments in the company.

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