Pharmaceutical Distribution Software – What to Look For

August 24, 2014

Pharmaceutical ERP FeaturesAs a pharmaceutical company, the products you sell are controlled under a number of pieces of legislation, and it is imperative to abide by these rules in your distribution processes. The best way to manage all aspects of your company’s operations is to implement proper ERP software designed for pharmaceutical distribution companies. In addition to the standard inventory and accounting functionality found in most ERP systems, a solution designed for pharmaceutical distribution will also include more sophisticated product tracking and management functionality to help ensure that you’re adhering to regulations. Controls can also be set up, like system alerts based on user defined settings, and strong reporting to show that you have been compliant.

Key Features

● Lot Tracking   ● DEA & State License Expiry Management

● NDC # Association of Product ● Customer SKU Classification

● Revision Control   ● Pedigree Management

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The Importance of Inventory Management Software for Companies that Drop Ship

August 14, 2014

drop-shipping-inventory-managementTraditional distribution processes usually include product moving from a manufacturer, to a wholesaler or distributor, to a retailer, and finally to an end consumer. Sometimes, manufacturers, wholesalers or distributors will also be certified to drop ship product. In the case of a retailer, drop shipping refers to a service offered by another member of the supply chain (let’s say manufacturer in this case), whereby the retailer takes customer orders and shipment information, and transfers these to the manufacturer right away. The manufacturer in turn will then ship product directly to the end consumer, so the retailer does not actually hold much physical inventory on hand. This same process applies to wholesale or distribution companies who purchase from other distribution or manufacturing companies that drop ship as well.

This is commonly found in the eCommerce arena, and specifically with Amazon. Although Amazon holds a lot of their own inventory they also generate drop shipping of product by other distributors, wholesalers and manufacturers. As the end consumer ordering product from Amazon, you pay on their website and receive emails from them with your order information, so you would never know that the product was not being sourced from their warehouse unless they specifically mention this.

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The Customer is King: 4 ERP Tools for Better Customer Management

August 4, 2014

Customer Relationship ManagementERP software is designed to streamline all aspects of a company’s operations – this includes inventory, accounting, contact management, order entry and processing, warehouse management and everything in-between.  As a wholesale distribution company this allows you to process and ship more orders with fewer people, ultimately achieving the goal of any company; increasing sales while reducing costs.  However, any successful company will know that it takes more than efficient processes to grow sales; it also involves managing customer relationships and keeping customers happy.  The customer is King, and proper ERP software can provide you with tools to better engage your customers while making their lives easier as well.

CRM

An ERP system with an integrated Customer Relationship Management component allows you to keep track of all of your vendor, prospect and customer information in one central database. A strong CRM system lets you input customer data, log field changes and sales rep information, set follow-up dates, maintain a record of verbal and email communication, specify primary contact information and link to any outstanding invoices or quotes. Using a CRM will help your company stay organized and keep customers satisfied, ensuring that any information about customers and prospects is easily accessible with action items clearly displayed.

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